rolletteswheel| Big V accuses Xiaomi of inability to install air conditioners. Official response: Services and charges are compliant and reasonable

Phoenix Network Technology News May 21rolletteswheel, Weibo blogger "Emu Zoo" issued an article accusing Xiaomi of being unable to install air conditioners at home. In response, Xiaomi officially issued a document stating that some of the issues reported by users were inconsistent with our service records. After investigation, the service processes and charging standards of Xiaomi outlets are in compliance and reasonable.

Xiaomi officials said that during this incident, Xiaomi's offline service team not only showed as professionalism and care as much as possible during the installation process, but also took the initiative to provide a series of value-added services, including taking the initiative to bear a 100 yuan bulk logistics return fee, and also Help repaired the radiator failure at home.